1. Who is Generac?
2. What is an automatic standby generator?
3. Why should I buy an automatic standby generator
instead of a portable generator?
4. What is the difference between an automatic
air-cooled generator and an automatic liquid- cooled generator?
5. How does the Generac OHVI® engine compare
to air cooled engines used in other brands of standby generators?
6. How long can I expect an automatic standby
generator to last?
7. What's the advantage of an aluminum enclosure?
8. Can an automatic standby generator replace
utility service?
9. How do I correctly size a generator for my
home?
10. Can I install the generator myself?
11. Do they have to be maintained?
12. What type of oil should I use?
13. What happens if the generator gets over
loaded?
14. I no longer have my Owner's Manual, how
can I get another copy?
15. If I have a problem with my generator where
do I go for help?
1. Who is Generac?
Since 1959, Generac has been producing backup generators for residential, commercial,
and industrial applications. We have quietly grown into the world's largest provider
ofresidential stand by generators and currently sell five times more generators
than all ofour competitors combined For over 50 years we have concentrated our efforts
in bringing the most affordable and highest quality generators to home owners and
business owners alike. Generac offers the broadest line ofstand-bY generators in
the market; they are widely available and supported nationwide by the industry's
largest professional network ofover four thousandfactory trained service and installation
dealers, and are also available at major retailers and wholesalers.
2. What is an automatic
standby generator?
An automatic standby generator is a back-up electrical system that operates whether
you are home or away. Within seconds ofan outage, it automatically supplies power
directly to your home's electrical circuit breaker box. After utility power returns,
the generator shuts itselfoff and waits for the next outage. It operates on natural
gas or liquid propane gas and sits outside just like a central air conditioning
unit.
3. Why should I
buy an automatic standby generator instead of a portable generator?
During a utility power outage, an automatic standby generator provides numerous
advantages over a portable generator:
- The American Red Cross recommends permanently installed standby generators as a
safer way to provide backup power to a home than a portable generator.
- With an automatic standby generator properly installed outside, your home is protected
from deadly carbon monoxide poisoning that is a much greater risk with portable
generators.
- Running on the home's natural gas or LPfilel supply, it is less expensive to run
than gasoline and does not need to be refilled
- They start automatically within seconds ofa power outage, and eliminate the need
to haul a portable generator outside or run extension cords throughout your home.
- They provide protection 24/7, whether you're home or away, and they turn themselves
off when utility power returns, so there is no need to monitor the unit during an
outage.
4. What is the
difference between an automatic air-cooled generator and an automatic liquid- cooled
generator?
The engines! Air cooled generators come with engines that use fans to force air
across the engine for cooling, while liquid cooled generators use enclosed radiator
systems for cooling, similar to an automobile. Generally, liquid cooled engines
are used on larger kWgenerators due to the larger engines requiredfor the higher
power output.
5. How does the Generac
OHVI® engine compare to air cooled engines used in other brands of standby generators?
Unlike all other engines manufacturedprimarily for lawn and garden applications,
Generac OHVI engines are made specificallyfor generators. They are engineered to
run for the long periods oftime required during a severe power outage or on a job
site, utilizing the same type of pressurized oil lubrication used to give automobile
engines long and trouble-free lives. Generac OHVI engines have a significantly longer
life than competitive engines - an unprecedented three to four times longer - making
them the best investment on the market.
6. How long can
I expect an automatic standby generator to last?
Because Generac engines were developed specifically for generators and designed
to provide approximately 3,000 hours ofuse, with typical usage andproper maintenance
an automatic standby generator can provide in excess of30 years ofservice.
Example: Weekly exercise time (11 hours per year) plus four 20 hr. outages (80 hrs/year)
equals 91 hours ofoperation per year OR over 30 years.
7. What's the advantage
of an aluminum enclosure?
In addition to its sturdy galvanneal steel enclosure with RhinoCoatTM, Generac is
one of the few companies to offer premium aluminum enclosures for its residential
standby generators. Aluminum enclosures are naturally rust and corrosion resistant.
For salt air or high humidity conditions, aluminum is highly recommended to ensure
decades of worry free service.
8. Can an automatic
standby generator replace utility service?
No... the generator fuel costs would be much more expensive than buying powerfrom
the utility company since their cost to produce electricity is divided among thousands
ofcustomers.
9. How do I correctly
size a generator for my home?
The most logical way to determine your needs is to envision your home without power!
Some outages may be short in duration, while others could last for days or weeks.
What would you like your living conditions to be?
Generac takes the guesswork out of sizing by supplying the Guardian Series air cooled
generators with predetermined numbers ofcircuits based on the generator's kW power
rating. For example, eight circuits are suppliedfor the 8 kWgenerator and as many
as 16 circuits are suppliedfor the 17 kW generator. Each circuit is directly connected
to a matched circuit on the home's main circuit breaker panel, providing electricity
to that specific appliance or area ofthe home.
In a typical installation with an 8 kW, eight circuit generator, you could connect
(1) lights and TV in the family room, (2) microwave and lights in the kitchen, (3)
refrigerator, (4) power to the bathroom, (5) computer and home office, (6) garage
door opener, (7) air conditioner, and (8) furnace.
Generac also offers generators and transfer switches that can power the entire circuit
breaker panel box.. for these situations, we recommend consulting with an authorized
Generac dealer or a qualified electrician
10. Can I install
the generator myself?
Generac Guardian Series air cooled generator systems are prepackaged, pre-wired
and come with comprehensive installation instructions. You couldperform the simpler
site preparation steps and have a professional make the electrical panel andfuel
connections, or you could complete the entire installation yourself However, for
safety reasons and to ensure adherence to all local, state and national electrical
codes, particularly for non pre-wired or larger systems, Generac recommends you
use an authorized Generac dealer or licensed contractor.
11. Do they have
to be maintained?
Yes, simple maintenance is required Every Generac Guardian Series standby generator
is powered by Generac 's Overhead Valve Industrial (OHVI) engine. These engines
were designed specificallyfor running long hours in harsh conditions and have maintenance
intervals that are twice as long as leading competitors '. All generators require
periodic oil andfilter changes to ensure maximum performance for years ofreliable
service. Preventative maintenance kits are available and many Generac dealers offer
annual maintenance contracts for a worry-free ownership experience. Refer to the
owner's manual for routine maintenance procedures and schedules.
12. What type
of oil should I use?
An SAE rated high detergent oil that meets APIService Class SF requirements for
gasoline engines, similar to your car. Refer to your owner's manual for details.
13. What happens
if the generator gets over loaded?
Generac generators are equipped with overloadprotection. In the rare event ofan
overload, the generator's circuit breaker will trip, disconnecting the unit}i'om
the load Simply correct the overload and reset the breaker in the generator.
14. I no longer
have my Owner's Manual, how can I get another copy?
Owner's manuals and other technical/repair information can be downloadedfrom generac.com
or by calling I -888-generac.
15. If I have
a problem with my generator where do I go for help?
To find an authorized Generac Service Center for parts or service, refer to the
Dealer Locater at generac.com or call the Automated Dealer Locater at 1-888-generac.
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